Salon feels clean and professional. Pami was really friendly, talked me through everything, stopped as often as I needed and kept the temperature adjusted, always asking if it was too hot. Very caring and sensitive "bedside" manner. The end result is amazing. Even the teeny little dot hairs that usually don't come out were gone. Best wax I've ever had, and cheaper than other services in the area. There's also student discount on Tuesdays.